Stop ticking a box with your tech videos.

Our Solutions

In the rapidly, evolving automotive industry, customer trust is paramount, yet increasingly elusive. The Video Circuit offers a thoughtfully designed 60-day program for dealership leaders who are ready to elevate their customer experience and outpace the competition.

  • Keys to Success

    A set of prerequisites, such as leadership and employee buy-in, dealer-selected subject matter expert, access to systems and data to ensure each engagement has a strong foundation towards a successful result.

  • Onsite Training & Coaching

    An immerse classroom experience that supports a shift in mindset towards customer-centricity and where service professionals learn and practice a trust-building video process with one on one video reviews and coaching.

  • Post-Training Support

    Virtual coaching ensures technicians retain their new skillset and puts them in the shoes of their customer. A focus on high touch quality customer experiences, use of technology and value-filled communications.

  • "I learned better ways of presenting concerns and findings to the customer, for example putting their main concern first as opposed to addressing it after the MPI."

    Technician, Volvo

  • "I appreciate JJ’s overall attitude and optimism throughout the training, it kept me interested and motivated."

    Technician, Cadillac

  • "This should be a prerequisite for all technicians coming into the brand going forward."

    Technician, MINI

In an era where customer trust is a rare commodity, The Video Circuit emerges as a beacon for the automotive industry. Our exclusive 60-day program is meticulously crafted for dealership leaders who dare to differentiate and dominate their market.

Why Choose Innovation?

  • Transform Your Technology: Embrace the power of your video technology to transform your customer's service experience, making every interaction memorable and trust-building.

  • Personalized Training & Coaching: Benefit from our specialized onsite training and 1:1 coaching sessions, designed to enhance your technicians' proficiency and confidence in using video to communicate value effectively.

  • Future-Focused: Stay ahead of industry shifts, particularly the transition to electric vehicles, with strategies that not only adapt to, but capitalize on these changes for continued growth and customer loyalty.

Why Choose The Video Circuit for Your Dealership?

The Video Circuit Advantage:

  • Led by an expert in the field, The Video Circuit program equips your team with the skills to leverage video MPIs effectively, ensuring each video adds real value to the customer experience.

  • From personalized coaching to data-driven insights, our comprehensive support system is engineered to foster sustained improvement and innovation within your team.

Be the Change Leader: Step into the future of automotive service with The Video Circuit. As a visionary dealership owner or general manager, you have the power to redefine excellence and set new standards in customer satisfaction and loyalty.

Drive Into the Future with Confidence: Discover the transformative impact of The Video Circuit on your dealership. Contact us to enroll in the program that's driving the future of automotive customer experience.

Accelerate Your Success

Take the Winning Lap with The Video Circuit.